AJ Help Desk – Customer Support System

AJ Helpdesk provides powerful tools that greatly assist in monitoring the query resolution process, from the time of submission till final stage. Admin can know the list of tickets for which the staff, had redirected to different departments.

Features:

Fast & Efficient Work
The software equips support personnel fix lots of problems in short time efficiently by tracing to its root level.

Statistics & Reports
Offers statistics on holistic basis covering all parameters relating to query resolution.

Ticket Management
Automatic reposting after expiry, listing of conversations involving personal mail id’s.

Data Security
We assure that the confidentiality and integrity of your business data shall never be accessed by third party.