Managing web-based tickets has never been easier – JTAG helpdesk 3.0 help’s improve customer service by reducing the time spent in managing support tickets while allowing your organization to improve efficiency. Features such as our cognitive knowledge basewidget that suggests possible knowledge base articles based on product/service types or support ticket keywords. Experience a helpdesk software that is almost transparent to your customers while helping to elevate your service to new levels.
Features
> Simplified user Interaction
> Intelligent Knowledgebase
> Easy to set up
> Improve Internal Management
> Consolidated User management


