Yazu – The Smarter, Simpler Help desk Solution

Yazu aims to help your business by providing a help desk/task management solution which is fully internet based and can be configured for your company literally within minutes. You no longer need to buy a new server, load the software and keep it running. Yazu will take care of all that for you.

Features:

# Create tickets easily by specifying only the subject
# Attach multiple documents and files when creating or while viewing a ticket
# Allow users to add actions to tickets which later can be used to generate timesheets
# Automatic ticket history so you can see what has been done on a ticket
# Managers can view all their employees tickets with one click. The higher up the heirarchy the manager is the more users tickets they can view
# Ticket due date automatically highlights due and overdue tickets
# Users recieve automatic email notifications for tickets which are almost due and overdue
# Managers get automatically notified when a users ticket is almost due or overdue
# And more…